IMPORTANT ZIGBEE
®
INSTALLATION NOTES - PLEASE READ
Power
• Do not use a power supply with a ZM-24 that is currently hard-wired to a control processor.
• Plug the ZM-24 into the RTI COM port on the RTI control processor - DO NOT plug it into the expansion port, this will damage the ZM-24.
Software/Firmware
• Prior to installing any RTI system, verify you are utilizing the latest firmware and Integration Designer
®
software version.
“Roaming”and reconnection
• An RTI Zigbee
®
enabled remote control cannot “roam” from one ZM-24 to another automatically. The remote will “connect” itself to the ZM-24 that has
the strongest signal when the remote is powered on. It will remain “connected” to this ZM-24 until the power is reset, the remote has been idle for 5 days
or the remote has lost communication with this ZM-24 for 1 minute.
• The remote can be manually forced to “reconnect” to the nearest ZM-24 using the Zigbee Reconnect object within the Integration Designer programming
software (Version 7.2.2 or higher). The Zigbee Reconnect object can be found in the Library Browser under the “Objects” tab and may be programmed
on to a button. A macro containing control commands may also be programmed on to the button, but the Reconnect object cannot be inside the macro.
A macro that is programmed on to this button will not execute until the Zigbee communication is running.
• If a remote loses connection to the ZM-24, or is moved to another zone closer to a different ZM-24, once the remote is placed within range of the ZM-24,
pressing a button that has the Reconnect object on it, will force the remote to rejoin the network. This resets the Zigbee on the remote which may take a
few seconds while it reestablishes communication. The maximum time it will search for the Zigbee network is 6 seconds.
• If a remote loses wireless Zigbee communication (due to going idle for 5 days), reconnection time should be negligible (less than a second). If it takes
longer than this, there is most likely an installation issue that needs to be addressed. In most cases this is caused by poor placement of the ZM-24, or
some type of interference. Follow the steps below to avoid/correct these issues.
Using Multiple Zigbee Control Processors
• When multiple Zigbee enabled RTI control processors will be utilized within the same Integration Designer system file, each processor must have a ZM-
24 wired to the RTI COM port. In this configuration, it is extremely important that all ZM-24’s are within communication range of each other. Please see
the section on setting up a Zigbee network using multiple processors (page 4).
1. Location and “best practice” installation notes for the ZM-24.
A. In most average-sized installations, a single ZM-24 hard-wired to the control processor should be sufficient to provide full Zigbee coverage.
B. Do not attempt to add repeater ZM-24 units until you have established the effective coverage range of the ZM-24 connected to the control processor.
While having more repeaters may extend range, having too many repeaters may actually reduce network performance. Communication of data
between the remote control and control processor can make a maximum of 5 “hops” across ZM-24 Transceiver Modules.
C. Locate the ZM-24 hard-wired to the control processor in as central a location as possible in the job site. This way if additional repeaters are needed,
they will be installed in a hub and spoke pattern, reducing the number of “hops” that data must make.
D. The ZM-24 unit may be attached to a Zigbee enabled control processor (XP-8) with Cat-5 cable at a distance of up to 1000 ft .
E. Placement of the ZM-24 (If possible, follow these suggestions for best range):
- In the middle of a wall (versus directly on the floor or ceiling).
- In a vertical orientation (the ZM-24 is equipped with a collapsible antenna - if the ZM-24 must be laid flat, flip the antenna into a vertical
position.)
- In a closet or attic (not mounted to the back of a TV or equipment rack).
Away from:
- Other ZM-24 units
- Electrical noise sources (wireless products such as routers, phone systems, security systems etc)
- Brick, stone or concrete construction materials
F. Make sure the collapsible antenna is attached snugly to the ZM-24.
Zigbee
®
/ ZM-24 Transceiver Module Installation
1
Remote Technologies Incorporated
5775 12th Avenue East - Suite 180
Shakopee, MN 55379
Technical Support: (952) 253-3137
Website: www.rticorp.com
UNIVERSITY
UNIVERSITY
ADVANCED CONTROL
ADVANCED CONTROL
May 2010
(12 pages)
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